COVID-19 Resources for Chicago Families

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Chicago Families: 

This is an uncertain and scary time for us all. Elevate Chicago is staying up-to-date on how the Coronavirus (COVID-19) is impacting individuals and communities around the country, and we are taking actions to keep our families, students, voters, volunteers, and the entire community informed about how to stay safe. 

This document is intended to provide various resources and information for families and community members during the Coronavirus outbreak and the related forced school closures in Chicago, IL. We have pooled information and resources here from several government, education, and community organizations, and we are grateful for their public sharing of this information. We hope this document will be shared widely to support everyone during this time.

We are sharing specific information in three areas:


What is Coronavirus and COVID-19

  • Coronavirus is a new type of virus that originally formed in China in late 2019. It causes a respiratory illness called COVID-19. Coronavirus spreads from person-to-person, and is only diagnosed with a laboratory test.
  • Because it is a virus, it is not able to be treated with antibiotics. Two vaccines to prevent COVID-19 are now available, though still in limited supply and only for people who meet certain eligibility requirements.  See below for more information.There is no vaccine available yet. 
  • COVID-19 causes symptoms like cough, fever, shortness of breath, fatigue and sometimes body aches. 
  • Most, almost 80%, of COVID-19 cases are mild and won’t require a hospital visit or any serious medical intervention. Medical and disease experts predict that more than 98% of people who contract the Coronavirus will make a full recovery.
  • The best way to prevent coronavirus is to wash your hands with warm water and soap, avoid touching your face, keep your surfaces clean and disinfected, and stay isolated when you are sick.

Where can I find information about the Coronavirus vaccine?

  • Currently, three vaccines are authorized and recommended to prevent COVID-19 (use the links to read more about each vaccine): ​​​​Pfizer-BioNTech COVID-19 vaccine, Moderna’s COVID-19 vaccine, and Johnson & Johnson’s vaccine.  The first two vaccines require two shots, three or four weeks apart. The last one requires just one shot. 
  • Illinois is currently in Phase 1c of the vaccine plan and moving into phase 2, so individuals over the age of 16 can sign up to get the vaccine. However, Chicago remains in phase 1b. 
  • Individuals who are eligible to receive a vaccine can find their nearest vaccination location and make an appointment here
  • All vaccines have been studied in large trials and have been shown to be safe and highly effective in preventing COVID-19.  You cannot be infected or infect others from receiving the COVID-19 vaccine.  The vaccine is currently recommended for individuals over the age of 16.  The CDC recommends that people who are pregnant consult with their doctor before taking the vaccine.   

Complete information about obtaining the vaccine in Illinois available on this page. 


Where can I find information about how the Illinois state government and Chicago city government are responding to Coronavirus? 

  • For Illinois, visit the state health department online at this link.  All COVID-19 cases are reported to the Illinois Department of Health.

    • If you have specific questions about Coronavirus, you can contact the Illinois Department of Health at 1-800-889-3931 or

  • Locally, the City of Chicago is providing updates at their Department of Public Health website. You can sign up for text updates at this link.

    Illinois is currently suffering a huge surge in COVID cases. What does that mean?

    • In August,  Illinois moved to a system using tiers aimed at giving regions more flexibility. There are three levels between what was previously called phase 3 and phase 4. If key metrics of the coronavirus outbreak — such as test positivity, hospitalizations and available hospital capacity — get better or worse, a region can move forward or backward.
    • Chicago is currently in Phase 4, which means the following: 
      • There is a continued decline in the rate of infection in new COVID-19 cases. Hospitals have capacity and can quickly adapt for a surge of new cases in their communities. Additional measures can be carefully lifted allowing for schools and child care programs to reopen with social distancing policies in place. Restaurants can open with limited capacity and following strict public health procedures, including personal protective equipment for employees. Gatherings with 50 people or fewer will be permitted. Testing is widely available, and tracing is commonplace.
    • Here is where the regions stand and what is allowed under the guidelines.

I or someone in my household is not feeling well. What can I do? How can I get tested?

  • If you are not feeling well, please stay home if you can to avoid spreading any germs to others. 
  • If you think you have been exposed to COVID-19 OR you have symptoms, such as a cough or difficulty breathing, call your healthcare provider or local doctor’s office for medical advice. Please tell your healthcare provider about your symptoms.  If you think you are having symptoms related to COVID-19, you can also contact a free remote health monitoring program for additional guidance.
  • Your healthcare provider will make the decision if you should be tested or not.  If you are advised to get tested, you can find a testing site at this link.

This is an overwhelming and uncertain time. How can I manage my stress and anxiety in this time?

How can I talk to my kids about Coronavirus? How can I support my child in managing any anxiety or stress?

My office is closed and I’m working from home. My kids are home, too. How can I manage this?

  • The Root shared advice for how to survive working from home with kids.

How can I support our local and national community during this time? What can I do for all families & kids?


My child attends Chicago Public Schools. What is the district’s plan for instruction this school year?

My child relies on meals from school. What can we do?

  • If families rely on schools for meals, they can get information here or reach out to CPS Command Center at 773-553-KIDS (5437) or email

How can I get free or low-cost access to the internet or other LTE data to support my child’s distance learning?

  • CPS’ Chicago Connected initiative supports low-income families to secure wireless internet. Families can check their program eligibility and access their activation code by entering their child’s student ID number & birth date here

We know this will mean big changes for families, students, and school personnel. Here are some tips to support you during this time.

  • In your parent network, consider offering resources digitally to the children in that community. For example, a drama teacher could teach a creative storytelling class once a week. This helps the kids stay connected to trusted families, and the parents feel more grounded in a shared community even though we are at a distance.

How can I further support my child’s learning while they’re not in school? Below is a list of several online resources and other tips to support families and students online.

Documentaries / learning videos

Online learning games/camps

  • Younger kids

    • Khan Academy Kids

    • ABC Mouse

    • Starfall – free games, songs, interactive reading

    • Backpack Sciences – This is a free video series on how to teach science without the overwhelm.

    • Breakout Edu – Online learning games for all ages and content

    • Brainpop – Online learning modules and videos for all ages and content

    • Check Math – Match learning modules

    • Delta Math – Delta Math is a free website for teachers and students covering a wide range of math content from middle school through AP Calculus.

    • Arcademics – Boost student engagement & fact fluency with a free multiplayer educational games, math games, language arts games, and more!

  • Older kids

    • Beast Academy (math for 8-13)

    • Khan Academy (math for 6 and above, other topics like a beta ELA modules)

    • For those with kids 8+ who like Minecraft, the Connected Camps are about to start opening up. They normally only work in the summer and winter breaks.

    • Alchemie (high school chemistry)

    • American Chemistry Society (high school chemistry)

    • Breakout Edu – Online learning games for all ages and content

    • Brainpop – Online learning modules and videos for all ages and content

    • Check Math – Match learning modules

    • CK-12 Foundation – Each lesson has a reading passage, videos, optional review questions, and self-graded practice questions. The lessons can be assigned to Google Classroom and it puts the grade in that students got on the practice questions (students must get 10 practice questions correct to get 100%).

    • CMU CS Academy – Online computer science tool for middle- and high-schoolers

    • Delta Math – Delta Math is a free website for teachers and students covering a wide range of math content from middle school through AP Calculus.

    • American Panorama – Digital Atlas of America uses online GIS to explore and visualize data with maps.

    • Arcademics – Boost student engagement & fact fluency with a free multiplayer educational games, math games, language arts games, and more!

    • Bamboo Learning – Bamboo Learning offers FREE voice-based applications (Alexa skills) that cover a range of academic subjects, including math, ELA/listening comprehension, and social studies.

    • Biology Simulations – Simulations and virtual labs for biology topics including evolution, ecology, and cellular energetics.

  • Reading

    • Progressive Phonics – free progressively sequenced books online or to print out

    • Raz Kids – interactive reading for K-5 (2 week free trial)

    • Reading Eggs (recommended by this site)

    • CommonLit

    • Epic Reading – Free online books for kids 12 and under

    • American Reading Company  – ARC Bookshelf is a mobile application available on iOS, Android and viewable on the web, providing American Reading at Home titles specially designed for successful reading practice.

  • Spanish

    • Pocoyo

    • Oh Noah – Kids video, mostly in English with some Spanish vocabulary

    • Rockalingua – Music-based Spanish learning: videos, games, worksheets, etc

    • Daniel Tiger – in Spanish

    • Spanish Playground – language videos in slow, clear Spanish

    • Spanish Cartoons

    • Conjuguemos – For a variety of languages. “Use without account” option has vocabulary, grammar, listening activities and games in Spanish, French, Italian, German, Portuguese, Korean, and Latin.

  • Diverse Learners

    • Board Maker – Boardmaker is a collection of standardized picture symbols used for communication with students who are strong visual learners. This includes those with autism spectrum disorders, Downs Syndrome etc.

    • The Center on Online Learning and Students with Disabilities has a wealth of resources focused on making online learning more accessible, engaging, and effective for students with disabilities.

    • The Council for Exceptional Children has developed COVID-19 Information for Special Educators, including a forum for members on how to adapt IEP services during school closures and a link to a resource page developed by the Council of Administrators of Special Education (CASE).

    • The New York City Department of Education offers suggested activities and strategies for families to support Diverse Learning at Home for Special Populations. Resources include links for assistive technology support, as well as specific occupational, physical, and speech therapy activities for students as young as preschool.

    • The State Educational Technology Directors Association offers strategies and resources on its site for ensuring that online learning supports students with Individualized Education Plans.

  • English Language Learners

How can my child still feel connected to classmates and friends? Here is a list of things kids can do together, virtually:

  • Virtual book clubs for kids who can read – can they all pick a book, read it, and then get on a Google Hangout and tell each other about what they liked/didn’t like about the book. One parent could probably moderate that for a few households. Could also work for movies.

  • Music appreciation – find a good song you think your friends would like. Make up a dance to it. Look up the artist and tell some facts about them. Film a dance and send it to your buddies and they send you one back.

  • Lego extreme home makeover – build a crazy lego house for your favorite character/doll (or one that your friend gives you) and then make a video giving a tour.

I want to limit screen time where I can. What are some ideas or offline projects that kids can do at home with limited materials?

  • Projects

  • Games kids can play at home

    • Playing school – teaching the stuffed animals, I bought my kids each a clipboard and it was amazing how much power they suddenly felt they had!

    • Making comic books – lots of free printable to be found on Pinterest

    • Old game/new rules – my kids love taking existing board games and making up new rules for them. The easiest way to start is to try and figure out how to make a game collaborative instead of competitive. Just down on bickering as well.

    • Make me laugh videos – usually this is one kid filming the other kid as they try and make eachother laugh. And then rewatch the videos and launch all over again. But they usually get pretty elaborate in the lengths they’ll go to for a giggle

    • Coziest bed ever – make the other person the most cozy, cuddly bed ever, in a non-bed spot. Often results in napping

    • Art project: watch Bob Ross online videos regarding how to paint and painting along with him.

    • Make a marble/small run: take all paper towel rolls, toilet paper rolls and other cardboard type items and tape them to the wall to make a maze.

    • Improv games



The Coronavirus has had dramatic effects on our community and families.  Many people are out of work and many businesses have closed.  If you are in need of assistance with housing, food, utilities, or unemployment, please review the list of resources below. 

  • Chicago Coalition for the Homeless has a list of resources for families experiencing or at risk of homelessness.
  • This is a comprehensive rundown of benefits available for families in need in Illinois from the Chicago Tribune, including cash assistance, debt relief, utility assistance, paid leave, food aid, unemployment, and housing protections.
  • Illinois Gov. JB Pritzker announced several efforts to bring economic relief to those hit hardest by COVID-19. There are also additional services and resources available for people who suddenly find themselves out of work.
    • Communities In Schools of Chicago has compiled an enormous list of resources in their  Resource Guide. The Google doc has tabs for COVID info, education, employment, anti-racism, health, etc.
    • Unemployment insurance
      • In addition to those who would typically get unemployment insurance, Gov. Pritzker said unemployment insurance is available to those without paid sick leave or those unable to work due to COVID-19. He added that his administration has waived the seven day waiting period, so anyone who qualifies can be immediately eligible.
      • Here is a link to the City of Chicago Employment and Financial Assistance Office
  • To file for unemployment in Illinois, you can:

  • Those approved for unemployment insurance may be eligible for a “maximum of 26 full weeks in a one-year period, depending on when the claim was established,” according to the IDES website.

  • Click the link to view a table that gives some guidance as to what weekly unemployment insurance payments would look like for approved applicants, depending on their incomes.

  • Residents can also use Illinois Worknet Center website to find resources about careers, layoff assistance and training.

  • Loans for small businesses

    • Until the state disaster declaration is lifted — utilities including energy, telecommunications and water cannot be shutoff. Information on applying for utility bill assistance can be found here.

  • Utility relief
    • There is a new Chicago program that aims to reduce the costs of water and sewer bills for vulnerable residents. The city said debt relief will be given to residents who are able to demonstrate an ability to manage the bills at the reduced rate for one year. Read more about it here.
    • The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months).  Energy costs can place severe and continuing stress on a family’s budget. In some instances, households are forced to make painful decisions regarding which bills to pay and which necessities to survive without.  Illinois residents with a household income that does not exceed an amount determined annually by the Department of Commerce are eligible. Annual eligibility levels are determined based on available funding and may not exceed 200% of the federal nonfarm poverty level. See How to Apply for more information.
  • Housing
    • Mayor Lori Lightfoot announced that $33 million in funding from the federal coronavirus relief bill will go toward housing grants, including mortgage and rental assistance for city residents. Residents can apply for a series of programs through the city’s website at
      • For those making up to 50% of the area’s median income, the city will provide between three and six months of rental support through the Department of Family and Support Services, with the amount of the award based on need, officials said.
      • Half the funds will go toward those making less than 15% of the area’s median income, the city said. That application opened Monday and closes Aug. 10.
      • For families struggling with paying their mortgage, the Brighton Park Neighborhood Council’s Emergency Food and Shelter Program can assist. Call their office at 773-523-7110 for more information. 

I am an undocumented immigrant. Are there any resources available to me and my family?

  • In general, Immigrants Rising has a great collection of very tangible resources for this challenging time.
  • Health

    • USCIS encourages all those, including undocumented immigrants, with symptoms that resemble Coronavirus 2019 (COVID-19) (fever, cough, shortness of breath) to seek necessary medical treatment or preventive services. Such treatment or preventive services will not negatively affect any alien as part of a future Public Charge analysis.

    • United We Dream published a list of state-specific health care resources for undocumented folks.

    • Free Clinic Directory has nationwide resources for uninsured people to connect with affordable and free health clinics in their area.

      • Note from this resource: Although undocumented people are usually not eligible for health insurance, even through ACA, we can still receive health care through free/low-cost clinics that serve the uninsured. If you are experiencing an emergency, emergency rooms and hospitals that receive Federal Funding (most do) cannot turn away patients. If you are pregnant or under the age of 18, you can get care in IL, regardless of immigration status.

    • If you do not have a medical provider, are uninsured, or have limited or no income and believe you need non-emergency medical services, you can contact your nearest community health center (CHC) by phone and inform them of your need. They will work with you to coordinate appropriate care. CHCs receive funding from the federal government that allows them to charge each patient on a sliding scale fee based on the patient’s income and ability to pay. No patient will be turned away because of inability to pay. There are approximately 165 CHCs throughout the city of Chicago. You can find your nearest CHC at

    • Heartland Alliance Health Centers remain open. Please call ahead: 773-275-2586. Locations: 1015 W Lawrence (M-F, 8-5); 932 W Washington Blvd (M-F 8-5); 5501 S Halsted (M-F 8:30-5).

    • Cook County Health (CCH) system treats undocumented people living within the county of Cook, which includes the city of Chicago. CCH is a public health system with a strong charity program called CareLink, for people who are uninsured or undersinsured, including undocumented immigrants. The vast majority of CareLink recipients are undocumented. CareLink is accepted in all health clinics and hospitals within CCH. Those with CareLink do not have to worry about any medical bills.

    • Community Health is a free health clinic for low-income (up to 300% of Federal Poverty Level), uninsured adults in Chicago, IL. Primary care, specialty care, pharmacy, etc (open now, though currently doing many appts remotely due to COVID-19). You can go to their website or call 773-395-9900.

    • Yo Soy Ella: During this time of social distancing women can call 773-663-5001 any day of the week between 7pm-9pm and receive Talk-Therapy or email We offer FREE mental health and emotional support services for women, in Spanish and English, with low to moderate needs/symptoms.

  • Food

    • Families can get food at CPS food sites. Food is also available at the Greater Chicago Food Depository.

    • Updates on the latest efforts from The Salvation Army of the Coronavirus disease (COVID-19). The Salvation Army Metropolitan Division provides social services to communities in Greater Chicagoland, Northern Illinois, and Northwest Indiana.

  • Housing

  • Benefits

    • If you have been a victim of a crime and you are currently pursuing a T-Visa, U-Visa, or Asylum you are eligible for State-funded health insurance, food assistance, and cash assistance. This will NOT cause you to be a public charge.

    • Children, regardless of legal status, can qualify for All Kids health insurance. Pregnant women and new moms qualify for WIC benefits, regardless of legal status. However, if you are concerned about your immigration case and have public charge questions, please contact your attorney before applying for these benefits. If you need an attorney, see the resources listed under Legal Services

  • Employment

    IL Business Immigration Coalition (IBIC): We have Know Your Rights 1-pagers for individuals and workplaces, a 1-pager on “No-Match Letters” which can impact workers, information on Illinois Rise Act (state aid for undocumented college students), and were putting together information for both workers and businesses around Covid-19. We are also part of the American Business Immigration Coalition.

  • Legal Aid

    • Legal Aid Chicago provides free civil legal services to people living in poverty in Cook County.